Terms and Conditions

Teleweb Mallorca Teleweb Shop is managed by Teleweb+, Rambla 13, 07003 Palma de Mallorca. Orders placed through the website shop.teleweb.es imply total acceptance of these General Conditions.

Product presentations
Items offered for sale are described and presented as accurately as possible and according to information from the manufacturer, so in case of any errors or omissions in the presentation or description, Teleweb declines any kind of responsibility. In this sense the descriptive material of the products – graphic and / or audiovisual – is not part of the contract.

Price of products
Prices offered by Teleweb Mallorca Shop exclude 21% Value Added Tax (VAT), so the customers in and outside the EU can have the same information. Teleweb reserves the right to change prices at any time. In case of a price change, the products will be invoiced at price valid in the moment of placing the order.

Taxes, fees, dues and stamps established or to be established, especially VAT, are paid by the buyer.

Order and Payment
Teleweb Mallorca Shop wants to offer the very best prices to its customers on-line, so the only way to pay with us is a bank transfer from all countries: simple, very safe and without costs by most banks.

During the purchase, you need to register as a customer and choose a password that permits not having to fill out again all the forms in the future purchases. Shop Teleweb platform recognizes customers who are already registered. The password, the client chooses, is personal and confidential and not be communicated or divulged to anyone. In case the customer forgets or loses his/her password, you must use the appropriate link to access the website. To facilitate customer identification together with providing the password and email address, the client expressly authorizes Teleweb Shop to register in their system a “cookie”, whose only purpose is to facilitate customer identification.

Depending on the product, shipments are prepared from the working day following the payment of receipt on and the customer will be notified by mail, when the order leaves Mallorca. The transport takes up to 5 working days then depending on city and country. This period may be affected by some incident unforeseeable circumstances or force majeure, delivery may be delayed for reasons out of control and management of Mallorca Teleweb Shop. Transportation includes delivery service with 3 delivery attempts, after that the goods will be returned.

During all phases of site access, query, form filling, ordering, delivery or other service items, Teleweb Mallorca Shop is not responsible for damages or impairments resulting from the use of the Internet, such as anomaly in providing the service, external intrusion, virus or cyberattack.
The shipment will be made to the address of your order and responsibility passes from Teleweb Mallorca Shop to the customer, when the packed shipment leaves the warehouse. For claims arising from the transport, it is the responsibility of the customer, to control the genre on arrival and claim at the same moment, otherwise the right to claim would expire.

Intellectual Property
The content of this website is owned by Teleweb+ and is protected by copyright law. The use of all or part of the content is prohibited by any print or electronic media no matter if identically, extracted or modified.

Teleweb Mallorca Shop reserves the right to refuse admission of comments that do not complish with the rules of good behavior, objectivity and respect. Entries will not be accepted or contents may being considered defamatory, insulting, offensive or contrary to Spanish law, including those that constitute advocacy of terrorism or violence in general, or those that may involve any violation of the rights of children and childhood. Entries will not be accepted with racist, sexist, homophobic, discriminatory or gender identity, in general, can be interpreted as an attack on any minority group or based on aspects such as nationality, sex, religion, age or any type of physical or mental disability. Entries may not include threats, insults, personal attacks or other participants in the discussion forum. No comments will be accepted harboring spam, commercial advertisements, links or material especially protected by copyright.

Governing Law
The relationship between Teleweb Shop and the user will be governed by Spanish legislation. In cases of dispute, both parties submit to the courts of Palma de Mallorca, expressly waiving any other jurisdiction or domicile.